Question 1

How long do eyelash extensions last?

Accepted Answer

Eyelash extensions typically last from 3 to 4 weeks, depending on your natural lash growth cycle and aftercare routine. As your natural lashes grow and shed, the attached extensions will fall out gradually. Over time, the adhesive also breaks down, leading to a natural loss of extensions.

Proper application and gentle maintenance can help extend their longevity.

Question 2

How long does a lash lift last?

Accepted Answer

A lash lift typically lasts 4 to 6 weeks, depending on your natural lash growth cycle and aftercare. As your lashes grow and shed, the lifted effect will gradually fade. To maintain the curl, we recommend waiting at least 6 weeks between lash lift sessions. Otherwise, opt for our Relax Lift to straighten the lashes before the next session.

Question 3

What’s the difference between a Collagen Lash Lift and Eyelash Extension?

Accepted Answer

A Collagen Lash Lift enhances your natural lashes by lifting and curling them, paired with a tint for a darker effect. Eyelash extensions involve attaching synthetic lashes to your natural lashes for a longer, fuller look. Lifts are great for a natural, low-maintenance look, while extensions offer more drama and customization.

Question 4

Can I put mascara on?

Accepted Answer

Lash Lift: Yes, you can wear mascara after a lash lift. However, we recommend using water-based mascara and gentle, water-based makeup remover to preserve the lifted curl.

Lash Extensions: No, mascara is not recommended for lash extensions, as it can weaken the adhesive and cause premature shedding. Most clients find they don’t need mascara due to the enhanced lash volume.

Question 5

Can I wear makeup with eyelash extensions?

Accepted Answer

Yes, but avoid oil-based products around the eyes, especially mascara and eyeliner, as oils can weaken the adhesive. Use lash-friendly, water-based makeup and remove it gently.

Question 6

How do you shower after the treatment?

Accepted Answer

You can shower by avoiding direct water or liquid contact on your extensions such as staying in a sauna, washing or showering your face.

Question 7

Do eyelash extensions damage your natural lashes?

Accepted Answer

No, when applied correctly by trained professionals and cared for properly, lash extensions will not damage your natural lashes. Avoid pulling or rubbing your eyes and always follow aftercare advice to keep your natural lashes healthy.

Question 8

How should I care for my lashes?

Accepted Answer

Avoid water, steam, or sweat for the first 24 hours (eyelash extension); 5 hours (lash lift)
Gently cleanse your lashes daily using lash cleanser.
Avoid oil-based products and rubbing your eyes.
Use a spoolie brush to keep lashes neat.

Question 9

Can I go swimming or shower with lashes done?

Accepted Answer

Yes, after the first 24 hours (eyelash extension); 5 hours (lash lift). Our LED Lash option allows for immediate water contact with no downtime. For all other types, avoid water initially to allow the adhesive to set.

Question 10

How long is the appointment?

Accepted Answer

Depending on the design, a lash extension session takes 90 to 105 minutes. Lash lifts usually take 60 minutes.

Question 11

When should I come back for a lash touch up?

Accepted Answer

We recommend a lash touch up every 2 to 3 weeks to maintain a full and fresh look. To qualify for a touch up, at least 50% of your lash extensions must still be intact.

*Please note: Touch Ups can only be done at our salon to ensure quality and consistency. If you're returning with lashes done elsewhere, a removal and new full set may be required.

Question 12

What should I expect for LED Lash, and does LED Lash damage my eyes?

Accepted Answer

LED Lash Extension is an advanced technique that uses a blue LED light and special adhesive to cure lashes instantly during application. It offers longer retention, lasting 6 to 8 weeks, compared to normal extensions.

Question 13

Are lash extensions safe during pregnancy?

Accepted Answer

Yes, many pregnant clients get lash extensions. However, hormonal changes may affect lash retention, and lying down for long periods may be uncomfortable. Let your lash artist know so we can adjust accordingly.

Question 14

What if I’m not satisfied with my lashes?

Accepted Answer

Client satisfaction is important to us. If you experience discomfort or are unhappy with the results, please contact our customer service on WhatsApp at 83185222 to address the issue.

FREQUENTLY ASKED QUESTIONS