FREQUENTLY ASKED QUESTIONS
Eyelash extensions typically last from 3 to 4 weeks, depending on your natural lash growth cycle and aftercare routine. As your natural lashes grow and shed, the attached extensions will fall out gradually. Over time, the adhesive also breaks down, leading to a natural loss of extensions.
Proper application and gentle maintenance can help extend their longevity.
A lash lift typically lasts 4 to 6 weeks, depending on your natural lash growth cycle and aftercare. As your lashes grow and shed, the lifted effect will gradually fade. To maintain the curl, we recommend waiting at least 6 weeks between lash lift sessions. Otherwise, opt for our Relax Lift to straighten the lashes before the next session.
A Collagen Lash Lift enhances your natural lashes by lifting and curling them, paired with a tint for a darker effect. Eyelash extensions involve attaching synthetic lashes to your natural lashes for a longer, fuller look. Lifts are great for a natural, low-maintenance look, while extensions offer more drama and customization.
Lash Lift: Yes, you can wear mascara after a lash lift. However, we recommend using water-based mascara and gentle, water-based makeup remover to preserve the lifted curl.
Lash Extensions: No, mascara is not recommended for lash extensions, as it can weaken the adhesive and cause premature shedding. Most clients find they don’t need mascara due to the enhanced lash volume.
Yes, but avoid oil-based products around the eyes, especially mascara and eyeliner, as oils can weaken the adhesive. Use lash-friendly, water-based makeup and remove it gently.
You can shower by avoiding direct water or liquid contact on your extensions such as staying in a sauna, washing or showering your face.
No, when applied correctly by trained professionals and cared for properly, lash extensions will not damage your natural lashes. Avoid pulling or rubbing your eyes and always follow aftercare advice to keep your natural lashes healthy.
Avoid water, steam, or sweat for the first 24 hours (eyelash extension); 5 hours (lash lift)
Gently cleanse your lashes daily using lash cleanser.
Avoid oil-based products and rubbing your eyes.
Use a spoolie brush to keep lashes neat.
Yes, after the first 24 hours (eyelash extension); 5 hours (lash lift). Our LED Lash option allows for immediate water contact with no downtime. For all other types, avoid water initially to allow the adhesive to set.
Depending on the design, a lash extension session takes 90 to 105 minutes. Lash lifts usually take 60 minutes.
We recommend a lash touch up every 2 to 3 weeks to maintain a full and fresh look. To qualify for a touch up, at least 50% of your lash extensions must still be intact.
*Please note: Touch Ups can only be done at our salon to ensure quality and consistency. If you're returning with lashes done elsewhere, a removal and new full set may be required.
LED Lash Extension is an advanced technique that uses a blue LED light and special adhesive to cure lashes instantly during application. It offers longer retention, lasting 6 to 8 weeks, compared to normal extensions.
Yes, many pregnant clients get lash extensions. However, hormonal changes may affect lash retention, and lying down for long periods may be uncomfortable. Let your lash artist know so we can adjust accordingly.
Client satisfaction is important to us. If you experience discomfort or are unhappy with the results, please contact our customer service on WhatsApp at 83185222 to address the issue.